This website (https://mahoroba-nagano.com) is operated by S&V Holdings Co., Ltd. (hereinafter referred to as “the Company”) and provides information about the business activities of Shinshu Kominka Inn Mahoroba.

Personal Information Protection Policy

The Company establishes the following policy regarding the protection of personal information, builds an appropriate management framework, and ensures that all employees recognize the importance of personal information protection and are thoroughly committed to safeguarding personal information.

Management of Personal Information

The Company keeps customers’ personal information accurate and up to date, and takes necessary measures such as maintaining security systems, establishing management structures, and providing employee training to prevent unauthorized access, loss, damage, falsification, or leakage of personal information. We implement strict security measures and manage personal information with the utmost care.

Purpose of Use of Personal Information

When making inquiries through this website, customers may be asked to provide personal information such as name, email address, and telephone number. Such personal information will be used only for the purposes for which it was provided.

Personal information entrusted to us will be used to contact customers, provide business information, and respond to inquiries, including sending emails or relevant materials.

Prohibition of Disclosure or Provision of Personal Information to Third Parties

The Company appropriately manages personal information received from customers and will not disclose such information to third parties except in the following cases:

• When the customer has given consent
• When disclosure is necessary to contractors entrusted by the Company to provide services requested by the customer
• When disclosure is required by laws or regulations

Security Measures for Personal Information

The Company takes thorough security measures to ensure the accuracy and safety of personal information.

Access, Correction, and Deletion of Personal Information

If a customer wishes to access, correct, or delete their personal information, the Company will respond after confirming the identity of the individual.

Compliance with Laws and Review of This Policy

The Company complies with Japanese laws and other relevant regulations applicable to personal information it holds, and will review and improve this policy as necessary.

Contact Information

For inquiries regarding the handling of personal information by the Company, please contact us using the details provided below.

Shinshu Kominka Inn Mahoroba 

Shobu Otsu 1876, Nagano City, Nagano 380-0877, Japan

E-mail : contact@mahoroba-nagano.com

Operating Company

S&V Holdings Co., Ltd.

Roppongi, Minato-ku, Tokyo 106-0032, Japan

E-mail : contact@sandvholdings.com

Representative: Ryuichiro Tuchiya